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UPDATE: FEMA Now Offering COVID-19 Funeral Expense Assistance

Beginning in April 2021, the Federal Emergency Management Agency (FEMA) will be providing financial assistance for funeral expenses related to the COVID-19 pandemic up to $9,000. Those who are eligible will be able to receive their assistance as a check by mail or direct deposit. Funds are limited, so applications should be submitted as soon as possible to increase eligibility. As of April 12th, 2021 the FEMA hotline is open and application appointments are taking place.

Applicants must be able to supply a variety of official documents in order to receive aid, including but not limited to a death certificate and funeral expense documents such as receipts and contracts, as well as proof of funds received from other sources that were specifically used for funeral costs. Individuals who wish to receive assistance must be U.S. citizens, non-citizen nationals, or qualified aliens. The death must have occurred in the United States after January 20, 2020 and must have been attributed to the COVID-19 virus as stated by the death certificate.

Visit the FEMA website for more information. 

COVID-19 Funeral Assistance Line Number

Applications begin on April 12, 2021

844-684-6333 | TTY: 800-462-7585

Hours of Operation:

Monday - Friday

9 a.m. to 9 p.m. Eastern Time

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COVID-19 Funeral Service Information

The health and safety of our families, guests, and employees is our top priority. At this time, Jernigan-Warren Funeral Home will operate by taking extra precautions, but still welcome family and friends for visitations and services.

With respect of the Governor’s “stay at home” executive order on March 27, 2020 and update from the North Carolina Board of Funeral service, we are still able to host funerals and memorials up to 50 people ; “in an effort to promote human dignity and limit suffering, funerals are permitted to include no more than fifty (50) persons, while observing social distancing requirements to the extent practical”. 

While we are still able to serve our community, we will discuss all available options with our families and collectively decide the best and most safe option. We are able to make arrangements or answer any questions via phone and/or video (Zoom, FaceTime, Skype, etc) AND have the capability to webcast, livestream, and record (audio/video) any service held in our chapel. 

We want to assure you that the Jernigan-Warren team is taking proactive measures to help prevent the spread of any potential illness. We are closely monitoring the Centers for Disease Control and Prevention and World Health Organization’s statements, along with North Carolina Division of Public Health, National Funeral Director’s Association, and the North Carolina Board of Funeral Service regarding the novel coronavirus (COVID-19) cases and following guidelines from these agencies and our local health departments.

We use cleaning and disinfecting protocols to clean our chapel, visitation rooms, offices, lounge, and restrooms before and after each service; with particular attention paid to high touch items like knobs, faucets, chairs and other communal areas. 

Proper and frequent hand washing is vital to help combat the spread of viruses. Our teams are reminded multiple times a day that cleanliness starts with this simple act.  

Additional hand sanitizer has been placed at the register book area, and any of our meeting/arrangement rooms. 

Employees who exhibit cold or flu-like symptoms have been instructed to stay home from work 

In an effort to minimize direct contact, we ask that you consider avoiding shaking hands or physical contact with the members of the family or other guests. 

Direct Eye Contact, Loving Words, and a Warm Smile can be as meaningful to the families as a traditional handshake or hug, especially during these difficult times.

We request that guests who are experiencing any cold or flu-like symptoms including fever, cough and shortness of breath or have been in contact with or have recently traveled to any of the affected countries refrain from visiting the funeral home at this time. 

We have the ability to record (audio & video) and livestream any funeral service in our chapel for those who wish to stay home. 

For those who refrain from coming for any services you are welcome to leave messages for the family on our website – 

If you have any questions about the funeral home operations, please feel free to contact our general manager, Ben Chambers, by emailing him at:, or calling: (910) 483-1331

For more information about Covid-19 from the Centers for Disease Control and Prevention, please click here.

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